Established for over 35 years, VXL is a leading computing-solutions provider to the QSR industry. VXL provides an extensive range of high-specification, durable, restaurant-friendly devices, connected by world-class management software – all underpinned by extensive industry technical expertise gained within tens of thousands of restaurants worldwide.
“VXL has just reached the milestone of shipping 250,000 thin clients to the QSR market in over 70 countries worldwide,” commented Frank Noon, VP for Worldwide Sales at VXL. “Our knowledge in the QSR sector is second-to-none – and our ongoing focus is to deliver the best, most cost-effective, thin-client solutions for restaurants of every type,” he added.
VXL’s thin-client devices are specifically designed to withstand the hostile operational environments typically found in QSR kitchens. For example, the metal chassis which houses the unit’s motherboard is rigorously tested to ensure maximum protection and performance onsite, while motherboards are treated with a special silicon-based coating to provide best-in-class protection from grease, steam and heat.
A range of quick-release brackets allow ease of access for onsite maintenance and rapid swop-out – minimising downtime and realising significant cost savings. For example, a power supply can be easily replaced onsite without the need for an engineer to visit.
VXL not only provides hardware that’s tailored to each QSR’s needs, but also enterprise-class device management software. VXL’s industry-leading Fusion Device Manager for QSRs, is used worldwide – including within chicken, burger, pizza and Mexican food outlets. Supporting Microsoft Windows Desktop, Windows Embedded, Windows Server OS and Linux OS (VXL Gio, Ubuntu and GNU Linux), Fusion QSR makes quick work of managing VXL’s devices (and those from other manufacturers), while software image production and maintenance ensures complete consistency of deployment.
Fusion QSR can easily control thousands of devices, worldwide, from one central location. In addition to delivering real-time management diagnostics, monitoring and trouble shooting, Fusion QSR also enables fast configuration – and the ability to perform updates and changes without the need for an engineer to travel onsite.
Offering a world-class, pre-and-post-sales support network – with three dedicated regional customer service centres including Europe, USA and India – VXL’s devices are also backed by a sector-leading three-year limited warranty, for complete peace of mind.
Noon concluded, “Becoming the best-seller in this challenging and competitive sector is a major achievement – but, for VXL, it’s just the start. We’re expanding our operations worldwide, with the stated goal of delivering – hands down – the best-value and most robust thin-client solutions to QSRs worldwide.”